Note, the information we receive will be used for fraud prevention and other purposes detailed in our Privacy Policy. The Mercari Security Team will investigate your report based on the information we receive. Please forward a copy of any suspicious SMS content you receive to: do not need to include any other information in the message or the subject line.Īpart from email and SMS messages, if you are directed to a suspicious website that you believe is trying to deceive you by impersonating Mercari, copy the address of the website and send it to: do not need to include any other details in the body or subject line of your email. Having a rating of 3.5 on Trustpilot, 4.6 on Google Play Store, and 4.8 on the App Store, most users have described the platform as an easy-to-use website that lets you list anything.
Please forward any suspicious emails you receive to: do not need to change the subject line of the email message. Mercari is legit and secure, with policies guiding the practices that can take place in the app or website. They claim it's because they want to make sure the interaction is 'safe' and that you are. I suspect they are going to want to drive you off of Mercari and text you a 6 digit code. If you go to r/Scams, they have an automod that explains different types of scams. If you require a response to your report from Customer Service, please contact us through the “お問い合わせ” (Inquiries) section of Mercari’s official app or website. This sounds like the first step in a google scam. Please submit reports to Note, this is designated as a receive-only email address, so we will not reply to your report.
At Mercari, we are always seeking phishing reports from our users for investigative purposes.
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